RETURN AND EXCHANGE POLICY
Returns and Exchanges
If you’re not IN LOVE with your BELLE THREADS purchase, return it for store credit within 5 days of delivery date. There will be a 5% restocking fee. We do not offer refunds or exchanges. Once an order is placed, it cannot be cancelled. We may modify it if needed, if production hasn't started yet, but it cannot be cancelled nor refunded.
Final Sale Items (no returns, no store credit, no exchanges)
- ITEMS PURCHASED WITH A DISCOUNT CODE OR ON SALE
- GRAB BAG ITEMS
3.CUSTOM ORDERS OR PERSONALIZED ORDERS
- RUSH ORDERS (items purchased with rush shipping at checkout)
- INTERNATIONAL ORDERS
How to Return:
Submit a return request HERE firstname.lastname@example.org
You will receive an email from our team within 2 business days with your store credit code.
You must pay for your return shipping. Once you ship your order to us, please allow up to 5 business days after delivery for our team to process it.
Store Credit purchases must be used all at once and are final sale.
Store credit price will be actual price of item minus 5% restocking fee.
Shipping charges are not included in the store credit amount.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please be careful of any marks on the item. We do not offer price adjustments.
Please ask us any questions about sizing via the chat button on our website or email us at email@example.com We like to answer your questions and we can help you choose the right size. You are also welcome to ask us any questions about measurements regarding your order. Do not add any extra inches. A soft tape measure is recommended.
Where to measure: chest around (bust area), waist around (area above hips), shoulder to knee